Our Commitment to You
Your Safety is Our Number One Priority
FRIENDS, GUESTS AND CUSTOMERS,
At Circle Line, your safety has always been our top priority. We are committed to this principle in everything we do. You can be confident that each part of your experience has been carefully considered from pre-boarding and boarding to your on-boat experience and disembarking. We want you to have a safe, enjoyable journey.
WE NOW HAVE DESIGNATED SEATING AREAS FOR VACCINATED PASSENGERS
Upon arriving at our midtown location at Pier 83, guests will be instructed to sit in the appropriate designated section based on their self-reported vaccination status. We offer a separate designated section for unvaccinated passengers over the age of 16 and those who wish to accompany them. We reserve the right to modify this policy. Passengers seated in the vaccinated area of the boat do not have to comply with social distancing protocols.
WE FOLLOW ALL COVID-RELATED PROTOCOLS TO ENSURE YOUR SAFETY
Every employee is screened for Covid-19 symptoms every day at the start of their shift. If an employee is exhibiting Covid-19-related symptoms, he or she will be sent home immediately. We have additional protocols regarding how our employees can safely return to work.
Every customer-facing employee is required to wear a face covering.
Every customer is required to wear a face covering while boarding and disembarking and should wear a face covering while on board except while eating / drinking.
Ticket collection by our employees is contactless wherever possible; paper tickets are dropped in a secure container. We are also encouraging all passengers and partners to utilize mobile devices for ticketing.
We provide a separate designated-seating section for un-vaccinated passengers. Social distancing is still required within this section.
Commonly touched areas including ticket machines, rails and handles on boats are frequently sanitized throughout the day.
Every active vessel is thoroughly cleaned and sanitized after every cruise.
- Hand sanitizers are available at key locations.
Thank you for choosing Circle Line and Bon Voyage!