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Customer Service & General Inquiries

Phone: (212) 563-3200, 7 days a week, 9:00AM - 7:00PM

Email us:

We're happy to answer any of your questions!

For more info or to get started, just fill out this form.

Public Relations Inquiries

Email us if you are a journalist or social media influencer:

Our PR agency:

Call us:(212) 599-5585 9AM - 5PM, M-F.

Groups of 15+ & Charters

For Groups of 15 or more, contact our Group Sales team:

For Charter inquiries, please contact our Private Charters team:

Or see more information here on our Groups & Charters forms.

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Give Anonymous Feedback

Speak Up

Our Speak Up system is a confidential system for employees and third parties to report any concerns they may have about New York Cruise Lines directly to the Chairman.

Please report any company matters such as:

  • Possible instances of dishonesty or malpractice.
  • Possible violations of any law, regulation, company policy or ethical requirement.
  • Possible questionable accounting, internal controls.

You do not have to give your name or personal details as the system has been designed to support anonymous cases.

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How can we help?

We'd love to hear about your perfect cruise experience! Let us know and we'll be in touch shortly.

General Inquiry Form