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Contact Us

Get in touch with us! We'd love to hear from you.

Customer Service

Phone: (212) 563-3200, 7 days a week, 9:00AM - 7:00PM

Email us: guestservices@nycl.com

We're happy to answer any of your questions!

For more info or to get started, just fill out this form.

General Inquiries

Email us about general topics: guestservices@nycl.com

Send us mail:
Circle Line Sightseeing Cruises
83 North River Piers
New York, NY 10036

Call us:(212) 563-3200 9AM - 7PM, 7 days a week.


Groups & Charters

For Groups of 15 or more, contact our Group Sales team:

For Charter inquiries, please contact our Private Charters team:

Or see more information here on our Groups & Charters forms.

Give Anonymous Feedback

Speak Up

Our Speak Up system is a confidential system for employees and third parties to report any concerns they may have about New York Cruise Lines directly to the Chairman.

Please report any company matters such as:

  • Possible instances of dishonesty or malpractice.
  • Possible violations of any law, regulation, company policy or ethical requirement.
  • Possible questionable accounting, internal controls.

You do not have to give your name or personal details as the system has been designed to support anonymous cases.

Contact Us

How can we help?

We'd love to hear about your perfect cruise experience! Let us know and we'll be in touch shortly.

General Inquiry Form